Where are you located? Top
We have four locations in Southern California, all located in the beach communities of South Orange County such as Laguna Beach, Dana Point, and San Juan Capistrano. Besides the main office location, all living environments are walking distance to the beach and/or marina.
What is the admission process? Top
During your first telephone call to Able To Change Recovery we will be able to determine your appropriateness for admission and whether a detox is needed or not. In the same day, we will call you back after we have verified your insurance benefits to make financial arrangements in order to reserve your stay with us. We'll then make detox (if needed) and flight arrangements to fly you into Orange County where we'll have a driver waiting to drive you to the hospital or our facility.
What are the criteria for admission? Top
Male and female adults 18+, chemically dependent, addicted to alcohol and/or other drugs, engaged in self-defeating behaviors, and unable to abstain from drugs and alcohol outside of a structured setting. You must be physically able to participate in our highly-active daily schedule and be motivated and willing to participate in your recovery.
What if I need a detox? Top
We do not provide detox services here. Not to worry, you have two options: a) you can go through a detox in your area or; b) during the initial admission scheduling we'll make all the necessary arrangements with one of three local inpatient (hospitalized) detox programs. All you'll have to do is get on the plane or drive to our center and we'll take care of everything else.
What forms of payment do you accept and when is it due? Top
We accept cash, check, VISA, Master Card, and electronic bank transfer. Payment is due in full upon admission. In the event that we have to fly you in from out of state and/or make arrangements for a detox, a 50% deposit will be required to reserve your stay with us.
Do you accept health insurance? Top
Yes, we are an in-network substance abuse treatment provider for Blue Cross, CIGNA, and Aetna. Insurance benefits plans may vary on level-of-care coverage, annual deductible, co-insurance & co-payment, and allotted length-of-stay. This can be confusing; our insurance benefits and claims personnel will be happy to provide you with this information and out-of-pocket costs prior to admission.
Is financing available? Top
Yes, we work with a financing company that may be able to finance your treatment program for up to 90 days. If you're interested we will fax or email you an application to fill out; once submitted you will get a response within 24 hours.
Is there a refund if I leave sooner than expected? Top
We understand that not all individuals will successfully complete the program and that this is a vulnerable time for you and your family. We're not here to take an advantage of your situation and will gladly provide a prorated refund.
It is the policy of Able to Change Recovery that any cash-pay resident who is discharged from the program, within 14 days of admission (orientation period), whether it is a self-discharge or administrative discharge, will be provided a refund of monies less 50% of the total fees collected at admission. Should a resident be discharged after the 14 day orientation, a prorated refund will be negotiated after a 30-day payment processing period.
It is the policy of Able to Change Recovery that any resident covered by health insurance, that is discharged from the program whether it is a self-discharge or administrative discharge, will be provided a prorated refund of the COINSURANCE amount initially deposited upon admission into the Able to Change Recovery program. Any monies deposited for insurance deductibles, sober-living expenses, airline fares, and/or security deposits to hold a bed will NOT BE REFUNDED. Refund checks will not be processed until reimbursement claims are processed through your insurance company.
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